Policies

Processing and Shipping

Each product is made and fulfilled in the order in which it is received. MakeScents is manufactured and operated by one person so please allow 7-10 business days for shipping and processing. Processing is 1-3 business days and Shipping is 5-7 business days. Every item is uniquely crafted by hand, ensuring that no two products are ever identical. The positive energy and love infused into the products require some time, but are certainly worthwhile.

Local Pickup is not able at this time.

Refund and Exchanges

NO REFUNDS ALLOWED. You may receive an exchange on a defective product. You have 7 days from receiving your item(s) to send an email to shopmakescents@gmail.com with pictures of the product. You will then be given a new product. Anything sent after those 7 days will NOT be able to be accommodated. Thanks!